Privacy Policy

Effective Date: 05-06-2026
Last Updated: 05-04-2026

1 Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, postal address.
• Account Information: Username, password, billing history.
• Technical Data: IP address, browser type, device information, log data.
• Usage Data: Pages visited, time spent on the platform, features used.
• Payment Data: Transaction details and payment method (handled securely).

2 How We Use Your Information

We use your information to:

• Provide and manage our services (billing, ticketing, OLT monitoring, etc.)
• Communicate with you regarding your account or support requests
• Improve our platform’s performance and user experience
• Ensure security and prevent fraudulent activity
• Comply with legal obligations

3 Sharing Your Information

We may share your information with:

• Third-party service providers (e.g., payment gateways, SMS/email service providers) under strict confidentiality agreements
• Legal authorities when required by law or to protect rights and safety
• Business partners for operational support (with your consent if applicable)

We do not sell your personal information to any third party.

4 Cookies & Tracking Technologies

• Maintain your login sessions
• Understand how you interact with our platform
• Provide personalized features and improve usability

You can manage or disable cookies through your browser settings.

5 Data Security

We implement industry-standard security measures including:

• SSL encryption
• Secure access controls
• Regular data backups and audits

Despite our efforts, no system is 100% secure. We encourage users to keep their login credentials confidential.

6 Your Rights

Depending on your location and applicable laws, you may have rights to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Withdraw consent for data processing
• Request data portability (where applicable)

To exercise these rights, contact us at support@billmon.com.

7 Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8 Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically to stay informed.

9 Contact Us

• 📧 Email: info@billmonbd.com
• 🌐 Website: billmonbd.com
• 📞 Phone: +8801918166643